Last updated: October 20, 2026
30-day money-back guarantee
If AccessIQ Pro is not right for you, you can ask for a full refund within 30 days of purchase — no complicated questions.
How to request a refund
- Email hello@thereadscope.com from the address used for the purchase, or contact support through your Freemius customer account, within 30 days of the purchase date.
- Include your order or licence details if you have them, and tell us briefly what did not work so we can improve (optional).
- We process approved refunds back to the original payment method. Your bank or payment provider may take a few business days to show it.
What happens after a refund
The licence is deactivated and you stop receiving Pro updates and support. The free AccessIQ plugin keeps working — you can continue to use it at no cost.
Good to know
- The guarantee applies to AccessIQ Pro plans (annual and lifetime). The free plugin has nothing to refund.
- Third-party costs such as AI provider usage billed by those providers are separate and not covered.
- If you have a problem, please contact support first — we can often fix it quickly.
Questions? Email hello@thereadscope.com.